Support & Help Center
Questions about your team, scores, or account? Start with the FAQ below, or reach out directly.
Still need a hand?
We usually reply within a couple of days.
Email SupportFrequently Asked Questions
How do I join my team?
Ask your coach or team admin to send you an invite by email. Once it arrives, open ReelSports Gymnastics, go to your Invites inbox, and accept it — you'll be added to the season right away.
How do I reset my password?
On the sign-in screen, tap "Forgot Password?" and enter your email. We'll send you a link to set a new one.
How do I leave a team I'm no longer part of?
From your Seasons list, swipe left on the team and tap Leave. You'll be removed from that season and its team chats. An owner who wants to step away should transfer ownership to another member first, from the same screen.
Who can see my gymnast's training notes?
Training notes are only visible to your gymnast's coaches and their linked parent(s) or guardian(s) — never to other families on the team.
How do I delete my account?
Go to Settings → Delete Account. If you still own a season, you'll be asked to transfer it to another member first, so your team's data isn't affected.
I found a bug or have feedback — how do I report it?
Email us using the button above with a short description of what happened and, if you can, a screenshot. That's the fastest way for us to track it down.